Know your customer KYC
Also called customer identification program, CIP, identity verification, know your customer.
The identity verification a financial institution performs on the individuals behind an account or transaction, driven by anti-money-laundering law and by fraud control.
Drafted with AI assistance and checked by a person. Its factual claims were verified against the sources listed at the end, by Find Me Funders research desk.
What it means
Banks and other covered institutions must maintain a customer identification programme under the Bank Secrecy Act and its implementing rules: collect name, date of birth for an individual, a residential or business street address and an identifying number, verify them, run the customer against government lists of known or suspected terrorists, and keep the records for five years after the account is closed. Sanctions screening under OFAC is a separate obligation, dealt with below.
Beneficial ownership rules extend this to the individuals behind a legal entity customer. 31 CFR 1010.230 requires a covered financial institution to identify and verify each individual who directly or indirectly owns 25 per cent or more of the equity interests, plus a single individual with significant responsibility to control, manage or direct the entity. FinCEN order FIN-2026-R001, issued 13 February 2026, relieved institutions of repeating that exercise at every subsequent account opening for an existing legal entity customer. The underlying requirement stands.
Who is actually covered
This matters and is widely misunderstood, including by people who state it confidently. Banks, credit unions and money services businesses are covered. But the Bank Secrecy Act's own definition of a financial institution, at 31 U.S.C. § 5312(a)(2), is far wider than that and expressly includes, at subparagraph (P), "a loan or finance company". So "we are not a bank, therefore the BSA does not reach us" is wrong as a matter of statute.
What actually keeps merchant cash advance funders and most independent finance companies outside the customer identification and beneficial ownership rules is FinCEN's implementing definition. 31 CFR 1010.100(lll) defines "loan or finance company" for Chapter X purposes by reference to residential mortgage lenders and originators, and the second paragraph of that definition is reserved. The gap is regulatory, not statutory.
They touch the regime at every edge regardless. Their originating bank imposes requirements. Their payment processor imposes requirements. Their capital providers impose requirements. So the identity documents get collected anyway, whether or not a statute compels it.
What you will be asked for
Government-issued photo identification for each owner above a threshold, Social Security number, date of birth, home address, and ownership percentages. Sometimes a voided cheque, a utility bill, or a selfie against the identification document.
Sanctions screening
OFAC screening applies to everyone, without a size threshold and without regard to whether the entity is a bank. A name match against a sanctions list stops a transaction cold and cannot be waived commercially.
Where this one catches people
A KYC failure is rarely explained as one. Funders decline for identity and sanctions issues without stating a reason, and the merchant is left assuming their credit was the problem and reapplying elsewhere with the same result. Common causes are mundane: a name on the identification that does not match the entity records, a home address that has not been updated, an owner whose stake was never formally documented, or a common name generating a screening hit that nobody has time to clear.
Read next
Sources and checks
Every figure on this page traces to a document someone read, on a date. Where a check is past its review date it says so rather than passing as current.
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The customer identification programme rule requires name, date of birth for an individual, a street address and an identifying number, verification, terrorist-list screening, and five-year record retention
definitionBanks must obtain "Name", "Date of birth, for an individual", "a residential or business street address", and "a taxpayer identification number"; the CIP must include "procedures for determining whether the customer appears on any list of known or suspected terrorists".
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The Bank Secrecy Act’s statutory definition of a financial institution expressly includes a loan or finance company, so "we are not a bank" does not put a funder outside the Act
definitionSection 5312(a)(2) lists, at subparagraph (P), "Loan or finance company".
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FinCEN’s implementing definition of "loan or finance company" is confined to residential mortgage lending and origination, which is what actually keeps other finance companies out of the CIP and CDD rules
definitionParagraph (lll)(1) addresses only "Residential mortgage lender or originator" — residential mortgage lender, residential mortgage originator, residential mortgage loan — and paragraph (lll)(2) is marked "[Reserved]".
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The beneficial ownership rule uses a 25 per cent equity threshold plus a control prong
definitionIt reaches "Each individual, if any, who, directly or indirectly ... owns 25 percent or more of the equity interests of a legal entity customer" and "A single individual with significant responsibility to control, manage, or direct a legal entity customer".
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FinCEN gave exceptive relief in February 2026 from re-identifying beneficial owners at each new account opening, without disturbing the underlying requirement or the CIP rules
definitionOrder dated February 13, 2026 grants relief from identifying and verifying beneficial owners "at each new account opening"; it "does not change customer identification program requirements" and addresses only 31 CFR 1010.230(b).
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The CDD beneficial ownership requirement remains in force for covered financial institutions
definitionCovered institutions — "U.S. banks, mutual funds, brokers or dealers in securities, futures commission merchants, and introducing brokers in commodities" — must "identify and verify the identity of any individual who owns 25 percent or more of a legal entity, and an individual who controls" it.
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OFAC obligations apply to all U.S. persons with no size or dollar threshold, unlike the BSA programme rules
definition"All U.S. persons must comply with OFAC sanctions, including all U.S. citizens and permanent residents" regardless of location, plus "all individuals and entities within the United States, and all U.S. incorporated entities and their foreign branches."
Know your customer — common questions
What does know your customer mean?
The identity verification a financial institution performs on the individuals behind an account or transaction, driven by anti-money-laundering law and by fraud control.
Where does know your customer catch people out?
A KYC failure is rarely explained as one. Funders decline for identity and sanctions issues without stating a reason, and the merchant is left assuming their credit was the problem and reapplying elsewhere with the same result. Common causes are mundane: a name on the identification that does not match the entity records, a home address that has not been updated, an owner whose stake was never formally documented, or a common name generating a screening hit that nobody has time to clear.
Is know your customer the same as an interest rate?
Know your customer is defined above; if you are comparing it against a rate, check whether the two measures share a time dimension before you put them side by side.
Which products does know your customer apply to?
It is not specific to one product — it appears across the market.
Is there a worked example of know your customer?
Not on this entry. Where a term is arithmetic, the arithmetic is shown; this one is not primarily a calculation.
What else should I read alongside know your customer?
Hard credit pull, Know your business, Lender, Lending license, Stips.
Has this definition been checked?
Yes. Its claims were verified against the sources listed at the end of this page, and the reviewer is named.
Is this legal advice?
No. It is a definition. What a clause does in your contract, in your state, is a question for a lawyer licensed where you are.
Can I suggest a term?
Yes — [email protected]. The glossary grows from what people are actually shown in contracts.